AI Front Desk Systems
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Ottomatic AI Systems

AI Front Desk For Home Service Businesses

Otto answers calls, chats, texts, emails, and social messages so your team captures more leads, books more jobs, and stops losing opportunities after hours.

Answers calls
Handles chats
Books jobs
Captures leads
Sends texts
Email replies
Social replies
Spam blocker
After-hours
Qualifies jobs
Follow-ups
Review requests
Ottomatic AI
System Core
Lead Pipeline
Reporting
Video Content
Phone Calls
Website Chat
SMS
Email
Social Media
Calendar
Reviews

Built for HVAC, plumbing, electrical, roofing, garage doors, landscaping, pools, restoration, and other service businesses.

Ottomatic AI
System Core
Lead Pipeline
Reporting
Video Content
Phone Calls
Website Chat
SMS
Email
Social Media
Calendar
Reviews

Try Otto Live

Don't take our word for it. Call Otto right now.

Ask the same questions your customers ask. Pricing. Availability. After-hours emergencies. Service area. Listen to how Otto handles it before you decide.

Call Otto Voice

Pretend you need service. Ask Otto about availability, after-hours support, pricing, booking, or a common customer question.

Best test: Act like a real customer with a real service issue.

Chat With Otto

Ask Otto a question through the website chat. Test how it responds, captures details, and moves the lead forward.

Best test: Ask for an appointment, quote, or service area.

This is where you see the difference between a basic chatbot and a trained AI front desk.

The Problem

Every missed call is a job your competitor just booked.

Calls Stack Up During Peak Season

HVAC, plumbing, and electrical owners lose 20–40% of inbound calls during heat waves, cold snaps, and storm seasons. Otto answers every one.

After-Hours Emergencies Don't Wait

60% of emergency service searches happen between 6pm and 8am. If you're not answering, the next contractor on Google is.

Your Front Desk Is Drowning in Routine

Your CSR shouldn't be answering "what are your hours" 40 times a day. Otto handles routine intake so they can focus on revenue.

Every unanswered call, missed text, and unread message is a job you already paid to acquire — leaking out the bottom of your funnel and going to your competitor

Meet Otto

One AI front desk.
Every channel your customers use.

Otto handles the first conversation for your business — answering, qualifying, capturing details, and helping move leads into booked jobs.

Otto Voice

Answers every call in real time, books service appointments, and routes emergencies based on your dispatch rules.

Otto Chat

Responds to website, SMS, Facebook, Instagram, and email leads in under 10 seconds — every time.

Otto Review

Requests Google reviews after every completed job, responds to feedback, and builds your local trust score.

01

Customer
Reaches Out

Phone, chat, text, email, or social

02

Otto
Qualifies

Asks the right intake questions

03

Otto Books
or Routes

Schedules or escalates by your rules

04

Your Team
Gets the Lead

CRM update + alert with full context

Ottomatic builds, trains, and maintains the entire system around your business. You don't manage another app. You just see more booked jobs.

Industries

Trained for HVAC.
Adapted for every trade that runs on service calls.

Also Trained For

Plumbing

Leak calls, clogged drains, water heaters, emergency service.

Electrical

Panel work, outlet issues, lighting, urgent service calls.

Roofing

Leaks, storm damage, inspections, repair & replacement estimates.

Garage Doors

Broken springs, opener issues, repairs, same-day service.

Pools

Service leads, repairs, equipment, recurring maintenance.

Landscaping

Maintenance, design, irrigation, cleanup, recurring service.

Restoration

Water, fire, mold, storm, emergency cleanup calls.

+ Custom

Any service trade with calls, leads, and follow-up.

How It Works

From first call to booked job.

A 14-day launch designed around your dispatch process, your service area, and your business rules.

01

We Learn Your Dispatch Process

Services, service areas, FAQs, intake questions, pricing rules, emergency triage, handoff needs.

02

We Build Otto Around Your Workflow

Voice, chat, SMS, email, social, calendar, CRM, reviews, and alerts — all connected.

03

We Test Real Customer Scenarios

Emergencies, quote questions, booking, complaints, FAQs, follow-ups, human handoffs.

04

We Launch in 14 Days

Then we monitor, refine, and keep Otto aligned as your business changes.

From kickoff call to live in 14 days · No software to install
Real Results

Real numbers from real
home service businesses.

+34%
More booked jobs in the first 60 days
<10s
Average response time across every channel
24/7
Never closed, never on hold, never overwhelmed

Otto booked three after-hours no-cool calls our office would have missed completely. Two of them turned into full system replacements.

MK
Mike K.
Owner · HVAC

My CSR went from drowning in routine calls to actually closing the leads that matter. Otto handles the noise.

DR
Dave R.
GM · Plumbing

Setup took two weeks and it sounds completely natural. Customers can't tell they're talking to AI — they just get answers fast.

TG
Tony G.
Owner · Restoration
AI Customer Leak Calculator

How Much Can Otto Make You Each Month?

Plug your potential customer leak. See what one missed lead is worth, how much revenue can go to competitors, and how much Otto can save or make by answering every call, form, chat, and ad lead within seconds.

Simple formula: customers lost × average booked job value. As your lead capture rate goes up, the number of customers you lose goes down. When nobody answers fast enough, that job value usually moves to the next company that responds first.
40

Calls, forms, chats, Google leads, Facebook leads, LSAs, and website inquiries.

$500

What a normal customer is worth when the lead turns into a booked job.

75%

The percent of calls, forms, chats, and ad leads your business actually answers or follows up fast enough to capture. Higher capture means less revenue lost.

Quick leak preset 25% missed

Use a preset if you already know the rough share of leads your business misses. The slider above updates automatically because capture rate + missed rate = 100%.

Value of each lost customer$500
Customers lost on an average month43
Why Ottomatic

Software gives you tools.
Ottomatic builds you a system.

Basic AI Tool

DIY AI Software

  • You build it yourself
  • You write the prompts
  • You connect the workflows
  • You test the calls
  • You fix the problems
  • You manage updates
Pricing

Three Otto setups.
Pick the one that matches your call volume.

Start with Voice or Chat coverage. Scale into a fully-loaded AI front desk that runs across every channel.

Dispatch

For shops just getting started with AI. Voice or Chat coverage on your highest-need channel.

  • AI Voice or AI Chat
  • Lead intake & booking
  • Team alerts
  • CRM updates
  • Monthly performance review
Book Demo

Dominate

For shops scaling fast. Everything in Command plus advanced automation and white-glove management.

  • Everything in Command
  • Custom CRM workflows
  • Reactivation campaigns
  • Multi-location support
  • Dedicated automation manager
  • Weekly performance review
Book Demo

Setup starts at $2,000 · Monthly packages start at $497

FAQ

Questions HVAC owners ask
before using Otto.

Will Otto sound like a robot?

No. Otto is trained on natural conversation patterns, your business tone, and your services. Most callers can't tell they're talking to AI — and we'll prove it to you on the demo call.

What happens when Otto doesn't know an answer?

Otto asks a clarifying question, captures the lead's contact and service details, and routes the conversation to your team based on the rules you set. No lead gets stranded.

How does Otto handle emergency calls and after-hours routing?

You set the emergency rules. Otto identifies urgent calls (no-cool in summer, water leak, no-heat in winter), collects the critical details, and routes them to your on-call tech, dispatcher, or after-hours line based on your business hours.

Does Otto replace my CSR or dispatcher?

No. Otto handles the routine intake, FAQs, after-hours coverage, and overflow so your CSR can focus on closing leads and managing the schedule. It supports your team — it doesn't replace them.

How long does setup take, and what's required from us?

14 days from kickoff to launch. We need a 60-minute discovery call, access to your services / pricing / areas, and a half-hour for final approval before go-live. No software to install on your end.

What CRMs and phone systems does Otto connect to?

GoHighLevel, ServiceTitan, Housecall Pro, Jobber, HubSpot, Salesforce, and most major phone systems via SIP, call forwarding, or direct integration. If you use it, we likely already connect to it — and if not, we'll build the connection.

Still have questions?

Book a 20-minute demo and we'll answer them while showing you Otto live.

Book a Demo

Ready to hear what Otto would sound like answering your phones?

Book a 20-minute demo. Bring a real customer scenario. We'll show you Otto handling it live — with your services, your service area, your booking rules.

Built for home services 14-day launch No long contracts

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CUSTOMER CARE

LOCATION

2820 S Alma School Rd ste 18, Chandler, AZ 85286, USA

Copyright 2026. Ottomatic Ai. All Rights Reserved.