Ottomatic AI Systems

AI Receptionist for Home Service Pros

Q: Will an AI receptionist sound natural to my customers?

Hear it for yourself in your custom demo. Test the questions your customers actually ask, including interruptions, changes of mind, and requests to speak with someone. We tune the conversation around your services and tone, then test its answers and handoffs before launch.

Q: What happens when Otto doesn't know an answer?

Otto's fallback is configured around your business. For a question outside its approved information, the next step can be collecting details for a callback or passing the request to your team. We define and test that process before launch.

Q: How does Otto handle emergency calls and after-hours routing?

You set the emergency rules. Otto identifies urgent calls (no-cool in summer, water leak, no-heat in winter), collects the critical details, and routes them to your on-call tech, dispatcher, or after-hours line based on your business hours.

Q: Do I need an AI receptionist if I already have office staff?

Start with the gaps your office actually has. Otto can help with after-hours inquiries, overflow, and routine intake while your staff handles exceptions and customer relationships. We configure the process around your team so people receive the context they need.

Q: How long does setup take, and what's required from us?

We confirm timing after reviewing your phone connection, software, calendar and human handoff. Setup follows Map your business, Connect and configure, Test it together, then Launch and improve. Compatibility and booking rules are confirmed before setup; complex integrations are quoted separately.

Q: What CRMs and phone systems does Otto connect to?

Compatibility depends on your software, phone setup, account permissions, and the connection available. We confirm the supported action, such as capturing a lead, saving a booking request, or creating an appointment, before setup. We test phone routing and human handoff and explain which tasks your team still handles.

Otto is an AI receptionist for home service businesses. It helps answer calls and supported messages, collect service details, and move inquiries toward booking. Ottomatic configures and manages your AI front desk around your business rules, existing tools, and the situations your team should handle.

Create your custom demo in 90 secondsNo strings attached

Ottomatic AI

System Core

Lead Pipeline

Reporting

Video Content

Phone Calls

Website Chat

SMS

Email

Social Media

Calendar

Reviews

Otto Your AI receptionist

Captures
new leads

Answers
calls 24/7

Chats with
website visitors

Follows up
by text

Gets reviews
& ranks higher

Books
more jobs

Replies to
social comments

Replies
to emails

Otto is an AI receptionist for home service businesses. It answers calls and website chats 24/7, qualifies each inquiry, books appointments using your calendar and rules, and hands off to your team when needed. Otto AI Front Desk is $697 a month.

HEAR IT FOR YOURSELF

Create your own
custom demo.
In 90 seconds.

Don’t just take our word for it.
Put your own Otto to the test.

Enter your website and a few details. Create a demo around your business, then hear how your AI receptionist could answer your customers.

Create your custom demo in 90 secondsNo strings attached

Create it. Call it. Hear it for yourself.

YOUR BUSINESS. YOUR OTTO.90 SEC

01

Your website

yourbusiness.com

02

MADE FOR YOUR BUSINESSMeet your Otto.Your name. Your services.

03

Hear it for yourself.Call and test your custom demo.

How It Works

From first call to booked job.

Setup follows your dispatch process, service area and business rules, with timing confirmed before launch.

01

We Learn Your Dispatch Process

Services, service areas, FAQs, intake questions, pricing rules, emergency triage, handoff needs.

02

We Build Otto Around Your Workflow

We configure supported voice, chat, messaging, calendar, CRM, review, and alert workflows around your business. Channels and software connections are confirmed before setup.

03

We Test Real Customer Scenarios

Emergencies, quote questions, booking, complaints, FAQs, follow-ups, human handoffs.

04

Launch and improve

Then we monitor, refine, and keep Otto aligned as your business changes.

Launch timing confirmed · Compatibility confirmed before setup

The Problem

Give more inquiries a clear next step.

Calls Stack Up During Peak Season

During busy periods, calls can arrive faster than your team can answer. Otto can help with routine intake and overflow using the coverage and handoff rules you approve.

After-Hours Emergencies Don't Wait

Homeowners may contact you after your office closes. Otto can collect the request and follow your approved after-hours process, including when your team needs to step in.

Your Front Desk Is Drowning in Routine

Hours, service areas, and appointment questions can take up your team’s day. Otto handles the routine questions you approve and passes complex requests to a person.

Better intake helps your team see who reached out, what they need, and what should happen next.

Industries

Trained for HVAC.
Adapted for every trade that runs on service calls.

Featured · Primary Specialty

HVAC

No-cool calls. Tune-up bookings. After-hours emergencies. Maintenance plan renewals. Repair vs. replace conversations. Otto is trained on the exact intake questions your HVAC techs need answered before they roll a truck.

No-cool / no-heat calls
Tune-up scheduling
Repair leads
Replacement quotes
After-hours emergencies
Maintenance plans
Refrigerant questions
Filter & service reminders

Also Trained For

Plumbing

Leak calls, clogged drains, water heaters, emergency service.

Electrical

Panel work, outlet issues, lighting, urgent service calls.

Roofing

Leaks, storm damage, inspections, repair & replacement estimates.

Garage Doors

Broken springs, opener issues, repairs, same-day service.

Pools

Service leads, repairs, equipment, recurring maintenance.

Landscaping

Maintenance, design, irrigation, cleanup, recurring service.

Restoration

Water, fire, mold, storm, emergency cleanup calls.

+ Custom

Any service trade with calls, leads, and follow-up.

Real Results

Real numbers from real
home service businesses.

+34%

More booked jobs in the first 60 days

<10s

Average response time across every channel

24/7

Never closed, never on hold, never overwhelmed

We'd paid for marketing before and still had slow weeks with an empty schedule. Shaun walked us through a real plan, got JobFlow running, and we started getting more calls and booking more work. He actually delivered on what he promised.

ML

Marcus L.

HVAC

I'm usually out on a job when calls come in, and by the time I got back to people, they'd already hired someone else. Shaun set us up with JobFlow so those calls get answered and followed up on automatically. It's taken a lot off my plate.

DK

Dave K.

Garage Doors

Summer gets so busy we could barely keep up with the phones. We'd send out estimates and never have time to follow up. Shaun gave us a strategy using Otto's AI and automation, and now the follow-up just happens. We're closing jobs we used to let slip, and my guys can stay focused on the work in front of them.

TS

Tony S.

HVAC

Put Otto to work

Your AI front desk. One clear package.

Otto AI Front Desk

Built for most home service businesses.

$697/month

Voice answering and website chat
Connected email, Facebook and Instagram conversations
Configured business knowledge, calendar booking and standard comment workflows

500U.S. calling minutes per month

1,000Text message units per month

Create your custom demo in 90 secondsNo strings attached

Includes a local phone number, plus website, Facebook, and Instagram chats.

Usage and setup details

The package includes one U.S. local business number. Website and connected Facebook/Instagram AI conversations are subject to fair use.

Text units are SMS segments, counted across sent and received texts; longer texts or emojis can use multiple units. Additional usage is billed separately under your proposal. MMS and international usage are billed separately.

Choose month-to-month with a quoted setup fee, or a six-month commitment with setup waived.

Fully custom Otto

Need a fully custom build for your business?

Call for pricing

Talk through your requirements with our team. Scope and pricing are confirmed in your proposal.

Schedule a pricing call

Otto is also included in every JobFlow tier.

Illustrative Lead-Value Calculator

What could missed inquiries represent?

Explore an illustrative lead-value estimate using your assumptions. This is not a forecast of recovered revenue or guaranteed results.

Illustrative formula: missed inquiries × assumed booked job value. The illustration assumes each missed inquiry becomes one booked job. It does not model qualification, recovery, booking, completion rates, or costs.

Potential customers per week 40

Calls, forms, chats, Google leads, Facebook leads, LSAs, and website inquiries.

Average booked job value $500

What a normal customer is worth when the lead turns into a booked job.

Lead capture rate 75%

The percent of calls, forms, chats, and ad leads your business actually answers or follows up fast enough to capture. A missed inquiry is not necessarily a lost job.

Quick leak preset 25% missed

10%Missed 25%Missed 37%Missed 50%Missed

Use a preset if you already know the rough share of leads your business misses. The slider above updates automatically because capture rate + missed rate = 100%.

Assumed value per booked job$500

Illustrative missed inquiries/month43

FAQ

Questions home service owners ask
before using Otto.

Will an AI receptionist sound natural to my customers?

Hear it for yourself in your custom demo. Test the questions your customers actually ask, including interruptions, changes of mind, and requests to speak with someone. We tune the conversation around your services and tone, then test its answers and handoffs before launch.

What happens when Otto doesn't know an answer?

Otto's fallback is configured around your business. For a question outside its approved information, the next step can be collecting details for a callback or passing the request to your team. We define and test that process before launch.

How does Otto handle emergency calls and after-hours routing?

You set the emergency rules. Otto identifies urgent calls (no-cool in summer, water leak, no-heat in winter), collects the critical details, and routes them to your on-call tech, dispatcher, or after-hours line based on your business hours.

Do I need an AI receptionist if I already have office staff?

Start with the gaps your office actually has. Otto can help with after-hours inquiries, overflow, and routine intake while your staff handles exceptions and customer relationships. We configure the process around your team so people receive the context they need.

How long does setup take, and what's required from us?

We confirm timing after reviewing your phone connection, software, calendar and human handoff. Setup follows Map your business, Connect and configure, Test it together, then Launch and improve. Compatibility and booking rules are confirmed before setup; complex integrations are quoted separately.

What CRMs and phone systems does Otto connect to?

Compatibility depends on your software, phone setup, account permissions, and the connection available. We confirm the supported action, such as capturing a lead, saving a booking request, or creating an appointment, before setup. We test phone routing and human handoff and explain which tasks your team still handles.